Customer support

Dupont Plumbing Supplies
2397 Eglinton Ave. West
Toronto, ON
M6M 1S7

 

Tel: 416.656.6054
Fax: 416.656.5853

Email: [email protected]

HOURS:

Tuesday - Friday ............... 9am - 5pm

Saturday........................... 9am - 4pm

Sundays...................... closed

Mondays...................... closed

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             - 72 Hour Inspection Window Policy -

 

Unless otherwise specified in a previously established agreement or contract, All Claims relating to damaged or lost goods, and shipping errors must be reported to our customer service department within 72 hours after their date of receipt.

The sooner a defect is discovered and brought to the attention of the Manufacturer the better.

Dupont is not responsible for any lost/stolen or Damaged materials on a jobsite

 

Service’s Dupont Provides

 

  • Jobsite Material Review & Re-organize………………………………… $99.00

 

30 Day Return Policy: A minimum 20% handling charge will apply on all returned goods.

 

Cartridges and Parts are non-returnable or refundable

 

In-Stock Items: 20% Handling Fee

 

Special Order Items: No Cancelation or Returns unless prior agreement has been obtained. Minimum 20% Restocking Charge

 

Custom Order Items: Non-returnable or refundable

 

Delivery: To main floor or garage only